Legal

Privacy Policy

Last updated: 2026-05-13

This policy describes what data the Zondel desktop application and the zondel.net website collect, how it is used, and the choices you have. Plain English. No third-party trackers.

Website (zondel.net)

The marketing site at zondel.net loads Google Analytics 4 (gtag.js) from www.googletagmanager.com to measure aggregate page views and feature interest. Analytics cookies (_ga, _ga_*) are set to distinguish unique visitors and sessions. All advertising features are disabled — no ad personalization, no Google Signals, no cross-device tracking, no remarketing audiences. IP addresses are anonymized at collection by Google. Cloudflare, our hosting provider, may additionally log standard request metadata (IP address, user agent, requested path) for operational and abuse-prevention purposes; we do not access or retain that data ourselves.

You can block analytics entirely by using a tracker-blocking browser extension or by enabling "Do Not Track" / "Global Privacy Control" in your browser. EU/UK visitors: this site does not currently present a consent banner; if you do not wish analytics cookies to be set, please block the script before proceeding.

Desktop application

The Zondel desktop application processes microphone audio locally on your device for noise suppression, echo cancellation, and dereverb. Your audio is never transmitted, stored, or recorded. Processing happens in real time and discards each audio frame after it is delivered to your call.

What the app collects

• An anonymous random user identifier and device identifier (random GUIDs generated on first launch and stored locally in the app's settings file).
• The timestamp of first launch and a launch counter.
• App usage events such as feature toggles, audio pipeline state changes, and crash diagnostics. These payloads do not contain audio.

Where it goes

Usage events are sent to a Zondel-operated analytics endpoint at openpanel.ciphravpn.com. This is first-party — operated by us, not a third-party tracker. We use it to understand which features are working and to prioritize bug fixes.

What we do not collect

• Your name, email address, or billing information.
• Your microphone audio or any audio recordings.
• Your contacts, files, screen contents, or anything else outside what the application explicitly handles.
• Persistent location data.

Microphone access

The application requests microphone access in order to process your voice. Audio is processed locally and never leaves your device.

Autostart

The application offers an optional setting to start automatically with Windows. This is off by default and you can toggle it from the app's settings.

Local data and uninstalling

Settings, identity GUIDs, and logs are stored in the standard Windows app-local paths used by MSIX-packaged apps. Uninstalling the application removes them.

Your choices

• You can limit analytics by blocking the application's outbound network access in Windows Firewall; core audio cleanup is local.
• You can delete all local data by uninstalling the application.
• You can write to us with any privacy question or request below.

Contact

Privacy inquiries: [email protected]

Changes to this policy

If we materially change this policy, the “Last updated” date above will change. The current version always lives at zondel.net/privacy.